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Terms of Service

These Terms outline the rules for using Reechy’s creator intelligence platform and marketplace. Please read them carefully so we can collaborate with clarity.

Last updated: November 17, 2025View Privacy PolicyReturn to homepage
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Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Reechy platform, including our web applications, APIs, marketplace, and related services (collectively, the "Services"). By accessing or using the Services you agree to be bound by these Terms and our Privacy Policy.

If you are using the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

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Eligibility

You must be at least 18 years old and able to form legally binding contracts to use the Services. Accounts registered by bots or other automated methods are not permitted. We may suspend or terminate access if we believe eligibility requirements are not met.

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Accounts and Security Responsibilities

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at security@reechy.app if you suspect unauthorized access.

  • Keep account details accurate and up to date, including billing and contact information.
  • Do not share passwords or authentication tokens with unauthorised parties.
  • Implement appropriate controls when inviting teammates, agencies, or contractors into your workspace.
  • Promptly remove access for team members who no longer need it.
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Use of the Services

We provide tools to help brands and creators plan, activate, and analyse content partnerships. You agree to use the Services in compliance with all applicable laws, advertising standards, and platform guidelines.

Permitted and intended use

Operate campaign workflows, discover creator partners, manage deliverables, and analyse performance metrics for legitimate business purposes.

  • Upload briefs, assets, and metadata that you own or have necessary rights to.
  • Respect intellectual property, privacy, and publicity rights when using creator content.
  • Obtain required disclosures and approvals before launching campaigns.

Prohibited conduct

You agree not to misuse the Services or assist others in doing so. Prohibited conduct includes but is not limited to:

  • Reverse engineering, scanning, or testing the vulnerability of our systems without written permission.
  • Uploading malicious code, attempting to gain unauthorized access, or disrupting the Services.
  • Broadcasting spam, misleading promotions, or fraudulent offers to creators or brands.
  • Collecting personal data from creators without appropriate legal basis or consent.
  • Misrepresenting your identity, affiliation, or campaign details.
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Creator Marketplace Rules

Campaign offers, briefs, and negotiations conducted through Reechy must align with our marketplace standards.

  • Provide accurate budgets, timelines, and deliverable expectations.
  • Ensure compensation terms comply with applicable labour, advertising, and tax regulations.
  • Respect creator autonomy and give reasonable time to review briefs and contracts.
  • Use the platform messaging tools for campaign-related communication to maintain audit trails.
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Fees, Billing, and Taxes

Some Services require payment of subscription fees, usage fees, or marketplace commissions. Pricing, billing frequency, and payment methods are defined in your order form or invoice.

  • Fees are non-refundable unless expressly stated otherwise in writing.
  • You authorize us to charge the payment method on file for recurring fees and applicable taxes.
  • Late payments may incur interest at the maximum rate permitted by law or 1.5% per month, whichever is lower.
  • You are responsible for all taxes associated with the Services, excluding Reechy income taxes.
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Intellectual Property

Reechy owns all rights, title, and interest in and to the Services, including software, designs, trademarks, and documentation. Except for the limited rights expressly granted, no other rights are transferred.

  • You retain ownership of assets and campaign data you upload. You grant Reechy a non-exclusive license to host, process, and display that content solely to provide the Services.
  • Feedback or suggestions you provide may be used by Reechy without restriction and without obligation to you.
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Confidentiality

Each party agrees to protect the other party’s confidential information with the same care it uses for its own and not to disclose it to third parties except as necessary to perform these Terms. This obligation survives termination.

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Privacy

Our collection and use of personal information is described in the Reechy Privacy Policy. By using the Services you agree that we can process personal data in accordance with that policy and applicable data processing agreements.

  • You will give required notices and obtain consents when sharing personal data with us.
  • If you process personal data from the Services, you will handle it in compliance with relevant laws.
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Warranties and Disclaimers

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee campaign outcomes, creator performance, or the availability of any specific feature or integration.

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Limitation of Liability

To the extent permitted by law, Reechy and its affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenues, data, or goodwill.

Our total cumulative liability arising out of or relating to the Services is limited to the fees you paid to Reechy for the Services giving rise to the claim in the 12 months preceding the event.

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Indemnification

You agree to indemnify and hold harmless Reechy, its affiliates, officers, directors, and employees from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your content, or your violation of these Terms.

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Term and Termination

These Terms remain in effect until terminated. We may suspend or terminate access to the Services at any time with notice if you materially breach these Terms or if continued service could cause harm.

  • You may terminate your subscription by providing written notice according to your order form. Some plans may include auto-renewal which you can disable in account settings.
  • Upon termination, you remain responsible for outstanding fees, and we will make commercially reasonable efforts to provide export tools for your content.
  • Certain provisions intended to survive termination, such as confidentiality, intellectual property, indemnification, and limitation of liability, will continue in effect.
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Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

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Dispute Resolution

We aim to resolve concerns quickly and collaboratively. If we cannot reach an informal resolution, the following process applies:

  • The parties will first meet (virtually or in person) within 30 days of written notice of a dispute to attempt resolution.
  • If unresolved, disputes will be submitted to binding arbitration administered by JAMS in San Francisco, California, in English, before a single arbitrator.
  • Either party may seek injunctive or equitable relief in court for claims of intellectual property infringement or unauthorized access.
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Changes to the Services or Terms

We may update the Services and these Terms to reflect feature improvements, legal requirements, or business needs. When we make material changes we will provide notice through the platform or by email.

Your continued use of the Services after a change becomes effective constitutes acceptance of the updated Terms.

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Contact Information

Questions about these Terms can be directed to our legal and compliance team. We welcome feedback that helps us deliver a safer, more transparent creator ecosystem.

Email: support@reechy.app

Mailing address: Reechy Inc., 548 Market St PMB 91023, San Francisco, CA 94104, USA

Need help?

Talk with the Reechy legal & compliance team

We're here to answer policy questions, assist with data requests, and review terms tailored for your brand or creator team.

support@reechy.app